General

Getting Started with Informatica University

• Training Paths - What are they?
• I Am New to Informatica Products, How Can I Find Out What Classes I Need To Take?
• Playlists - What are they?
• Language Options - Training and Certification
• Social Media - Where to find Informatica University
• Virtual Training - What is it?

See all 10 articles

Account Setup, Access and Login Help

• Account Setup - How to create an Informatica Account (Customers Only)
• How Do I Log into My Informatica Account?
• How Do I Reset My Password? / I Have Forgotten My Password?
• What if I have multiple accounts? Can they be merged?

Purchasing and Payment Information

• Payment Methods - What Do You Accept?
• Is Sales Tax Applicable to Informatica University Courses?
• Can I Register Another User for a Course?
• Purchase Order/PAL Payment Requirements
• Purchase Order/PAL Payment - Step-by-Step Purchasing Instructions
• Can I Purchase Informatica University Courseware Separately?

Training Units/Training Unit Key Code

• How many Training Units (TU's) are required for Informatica University training and certification?
• What are pre-paid Training Units?
• How do I make a purchase using a Training Unit Key Code/Training Units?

Registration Process

• How Do I Register for Live Instructor Led Training?
• How Do I Register For An onDemand Training?
• I am being asked to complete a Registration Form. Where do I find this?

Accessing Registered Training

• How Do I Access My Training Transcript and Active Registrations?
• How Do I View My Training Details?
• How do I complete the course survey/ evaluation?
• How do I access/download my course completion certificate?

Technical Support

• Unexpected error message
• Issue Communication & Issue Escalation