General

Getting Started with Informatica University

• Virtual Training - What is it?
• Is a Virtual Class the Same Format as an onDemand Class?
• Training Paths - What are they?
• What is Private Onsite Training?
• Playlists - What are they?
• Language Options - Training and Certification

See all 9 articles

Account Setup, Access and Login Help

• Sign Up - Create an Informatica Account (Customers Only)
• Access - How Do I Log into My Informatica User Account?
• Password - Forgotten Your Password? Reset it!
• Multiple accounts - Can they be merged?

Purchasing and Payment Information

• Payment Methods - What Do You Accept?
• Is Sales Tax Applicable to Informatica University Courses?
• Can I Register Another User for a Course?
• Purchase Order/PAL Payment Requirements
• Purchase Order/PAL Payment - Step-by-Step Purchasing Instructions
• Can I Purchase Informatica University Courseware Separately?

Training Units/Training Unit Key Code

• What are pre-paid Training Units?
• How many Training Units (TU's) are required for Informatica University training and certification?
• How do I make a purchase using a Training Unit Key Code/Training Units?

Registration Process

• How Do I Register for Live Instructor Led Training?
• How Do I Register For An onDemand Training?
• I am being asked to complete a Registration Form. Where do I find this?

Accessing Registered Training

• How Do I Access My Training Transcript and Active Registrations?
• How Do I View My Training Details?
• How do I complete the course survey/ evaluation?
• How do I access/download my course completion certificate?

Technical Support

• Unexpected error message
• Issue Communication & Issue Escalation

Contact Us

• How Can I Contact You for Additional Questions?