General

Getting Started with Informatica University

• Virtual Training - What is it?
• Is a Virtual Class the Same Format as an onDemand Class?
• Training Paths - What are they?
• Private Training - Onsite and/or Virtual
• Course Materials - Access via Enrollment Only
• Language Options - Training and Certification

See all 10 articles

Account Setup, Access and Login Help

• Sign Up - Create an Informatica Account (Customers Only)
• Access - How Do I Log into My Informatica User Account?
• Password - Forgotten Your Password? Reset it!
• Multiple accounts - Can they be merged?

Purchasing and Payment Information

• Payment Methods - What Do You Accept?
• Purchase Order/PAL Payment - Step-by-Step Purchasing Instructions
• Purchase Order/PAL Payment Requirements
• Taxes - Applicable to Training Courses & Certifications?
• Purchasing for/on behalf of others
• Coupon - How to Use it

Training Units/Training Unit Key Code

• Training Units (TUs) - What are they?
• How to check TU cost for Training and Certification
• TUs/TUKC - Step-by-Step Purchasing Instructions

Registration Process

• How Do I Register for Live Instructor Led Training?
• How Do I Register For An onDemand Training?
• I am being asked to complete a Registration Form. Where do I find this?

Accessing Registered Training

• Hardware and Network Requirements
• Lab Access Connectivity Test
• Access your Training Transcript and Registrations
• Training Details - How do I view them?
• How do I complete the course survey/ evaluation?
• Completion certificate - How to access & download/print it

Technical Support

• Resolving: An error occurred while processing your request
• Issue Communication & Issue Escalation

Contact Us

• How Can I Contact You for Additional Questions?