Terri
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Recent activity by Terri-
Where do I access the course materials/ lab guide?
To download your materials including Guides and Lab Prep Files (4 steps): 1. Log in to your Informatica Account or click here, and log in with your Informatica Account credentials. 2. Once withi...
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Can I get a detailed report of my test answers?
No. In order to maintain the integrity of the test, the answers to the test questions are NOT provided. You will receive a score summary report (see below) that contains your pass/fail status, topi...
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Unexpected error message
The below is a common error message, it often occurs when a user has multiple windows open of the training system, and other times. Log out and log back in to resolve. If this does not work, contac...
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Issue Communication & Issue Escalation
Level 1 - Initial Response & basic resolution Requests for support will be fulfilled based on priorities (High, Medium, and Normal) which are determined by urgency and level of impact. Initial res...
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How do I complete the course survey/ evaluation?
Class evaluations are available for 2 weeks after course completion. 1. Log in to your Informatica Account, and select Informatica University. Or, click here, and log in with your Informatica Acco...
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What is included in a Private Onsite class?
Pricing for an on-site event will include an Informatica instructor, instructor travel, courseware, hands on labs (via virtual environment) and set up documentation.
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How do I complete the course survey/ evaluation?
Class evaluations are available for 2 weeks after course completion. 1. Log in to your Informatica Account, and select Informatica University. Or, click here, and log in with your Informatica Acco...
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Preparing for Attending and Launching your Virtual Training.
Prior to your class - Check these requirements at least 24 hours prior to your event start. Test Technical System Requirements Follow instructions located here to confirm you will be able to acce...
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Do you offer a closed caption option for onDemand courses?
Most onDemand courses created in 2021, and select courses created prior, will have Closed Captioning. If you need closed captioning on a course that does not currently have it available, please con...
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How do you know the person who has logged in is not an impostor?
Each student has a unique username and password. This prevents an impostor from taking a course without the authorized user's knowledge. Most online training services require the user to accept a U...