Requests for cancellations or date transfers need to be received by Informatica University at least ten (10) business days prior to the event start date in order to receive a full refund. If a cancellation or reschedule request is received less than ten (10) business days before the start date, the penalty of 100% of the cost of the course will be applied, resulting in no amount of the fee being refunded. Refunds will not be allowed for "no-shows" in our public live Instructor Led training (in-person or virtual). This cancellation policy is strictly enforced.