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Live Training - Pre-class Connectivity Testing Checklist

Veeren Shrikhande
Updated

Thank you for choosing Informatica University for your training needs. Please review the below class and network requirements that will help ensure you have the best experience possible.

  • Each student will require his/her own Training Laptop/PC
    • We highly recommend using a secondary monitor during your class. You will be navigating between a Zoom presentation, Lab Exercises and your PDF guides. This is easier with multiple monitors.
 remote_desktop.jpg
  • For training delivered virtually/ remotely:
    • Students require phone or headset (speakerphone and laptop speakers/microphone not sufficient)
    • Zoom conferencing capability (see registration confirmation)
    • Remote students must test Lab Pre-Check Connectivity below

 

Training Workstation and Network Requirements  (3 step checklist)
In advance of course start date, the steps below must be conducted. We strongly recommend that each student test on the computer that will be used during the training, preferably on the network the course will be received on.

Confirm the following within facilities at your training location prior to the start of the class:

  1. Training Workstation Recommended Hardware Requirements
     Computer – PC or Mac
    • CPU: 1.3 GHz or faster
    • 2 GB RAM
    • Screen size 1024 x 768 or higher (900x1600 for MDM)
    Supported Operating Systems
    • Windows XP or higher
    • Mac OS X
    • Linux
    Supported Browser for HTML5 Web Portal:
    • Browsers used must support TLS 1.1 or higher.
    • Browser compatibility standards
      • Microsoft Edge – Supported by default (Please note Internet Explorer is not a supported browser, we recommend downloading Microsoft Edge)
      • Mozilla Firefox – version 24 and 25 – Supported, but must be enabled (disabled by default) & for all higher versions, it is supported by default
      • Google Chrome – version 22 and higher supported by default
  2. Network Requirements and Recommendations
    • Internet connection with at least 3 Mbps of bandwidth
    • Enough bandwidth if multiple users are connecting from one location (#users x 3 Mbps = Total Required bandwidth)
    • A hardwired network connection is preferred over wireless
    • Note: Additional network or internet activities such as using VPN, browsing and watching videos can affect the remote lab performance
  3. Lab Pre-Check Connectivity
    • To ensure you can connect to your remote lab during class, we recommend you use latest browsers (listed above) in-order to open the URL provided for connectivity test.

      Click a Region Below to Test Your Connectivity
North America

Europe

APJ


Troubleshooting

    • To ensure you can connect to your remote lab during class, we recommend you use latest browsers (listed above) in-order to open the URL provided for connectivity test.
    • Using VPN - VPN connections can be restrictive and can prevent you from being able to run a successful connection test. A VPN can also result in lower bandwidth. If possible, drop your VPN connection and connect directly to the internet and re-run the URL and see if you can get connected.
    • Bandwidth too low - If you are on a wireless connection switch to a wired connection or test the wireless connection speed. Wired connections are in general more stable than wireless connections and provide better bandwidth in most cases.


For Support: email support@infa-education.zendesk.com or select to Submit a Request to the upper right of this page.

 

 

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